Communicating with the Community during a Crisis

Guest: John Floresta, Chief Strategy and Accountability Officer

01:04    The Challenges of Viral Rumors
01:56 The Investigation Process
05:30 Trust
11:01 The Federal Legal Constraints
15:13 What to Expect
17:31 News Media's Involvement

Cobb’s Chief Strategy and Accountability Officer, John Floresta, discusses the daily challenges of keeping parents informed within the boundaries set by federal and state privacy laws.

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